General Policies


agmarketingsolutions/ offers a fourteen (14) day customer satisfaction guarantee. Customers may return any item within 14 days from the delivery of the merchandise. agmarketingsolutions/ warranties all merchandise against defects in manufacturing and workmanship. agmarketingsolutions/ is not responsible for natural blemishes in beads and gemstones or those items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Additionally the insurance and protection of your merchandise is solely your responsibility, and agmarketingsolutions/ shall not be held liable for any loss, theft, or resulting damages whatsoever that may occur. See details in our Returns/Exchange.


Personal customer information is confidential and will not be disclosed to any non-related third parties. agmarketingsolutions/ does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties.

Any purchase that you make at agmarketingsolutions/ uses a Secure Socket Layer (SSL) to connect you with our server. This protocol encrypts your personal information, guarding it from interception and misuse. Your security and a safe shopping environment are our primary concerns.


For your convenience agmarketingsolutions/ accepts the following forms of payment:

  • American Express
  • Apple Pay
  • Diner's Club
  • Discover
  • Google Pay
  • JCB
  • MasterCard
  • Shop Pay
  • Visa

A debit card is treated differently than a credit card by your bank. A debit card is much like a credit card in that it may display a credit card company logo, like Visa or MasterCard, but a charge to your debit card uses funds directly from your bank account. The biggest difference is that your bank may institute a daily charge limit on your debit card. If the price of your order exceeds a daily limit set on your debit card we will notify you, as this will prohibit us from processing your order.


In addition to credit card payments agmarketingsolutions/ also accepts payments via Pay Pal. During the checkout process simply select Pay Pal under payment and you will receive a Pay Pal invoice at your primary email address with an exact total after your order has been processed.

Shipping Policy

Orders are processed on a first come, first ship basis. Items that are in stock will be shipped within two business days of confirmation of your order. In the event an item is out of stock, the customer will be contacted and informed as to the estimated time of delivery. No charges will be made to the credit cards unless the customer agrees to the delay. Billing will occur at shipping. Customer will be notified of any delays via e-mail. All packages will be shipped via FedEx unless otherwise requested. Please note Economy Flat Rate Shipping is processed after all other types of shipping orders are processed regardless of date ordered. Delivery charges below are for orders within the United States and may include delivery to P.O. Boxes. International orders will have separate shipping charges that will not be reflected our website. Customers placing orders to be delivered to locations outside of the United States are encouraged to inquire about shipping charges before ordering. UPS packages are not deliverable to P.O. Boxes.

Backorder Policy

agmarketingsolutions/ makes every effort to maintain a complete inventory. On occasion, we may not have stock of the items you ordered. Should this happen, we will ship you what we have and adjust the amount of your purchase appropriately. If the value of the remaining items is over $30.00, your items will be back-ordered. Customers will be contacted via email once the order is ready to be shipped. Please note that you will not be charged shipping for the second package. No new items can be added to backorder package. If new item is added, shipping will be charged.


Due to the high volatility in the market, all sales are final and no refunds are available.

If you received items that are damaged, please contact us at and provide photographic evidence of the damage when you received it. Damaged good claims must be submitted within 7 days of receiving the items.

Upon approval of your damage claim, all funds will be refunded within 5 business days. Items that are special order or that have been altered may not be returned or exchanged. Please ship and insure all authorized returns to:

AG Marketing Solutions
Suite 101
King of Prussia, PA 19406
Please return the packing slip, along with a note stating the reason for the return.

Unclaimed Goods

Items that are returned to us by a shipper as "unclaimed" will be held for thirty (30) days. During that period we will attempt to contact you, and will resend the items for additional shipping charges. If you fail to respond to our contact(s) within the 30 day period, the items will be returned to our inventory to be resold without refund.

Sales Tax

agmarketingsolutions/ is located in King of Prussia, Pennsylvania, USA. We are required to collect sales tax from Pennsylvania residents or for purchases delivered in Pennsylvania. Pennsylvania sales tax does not apply for items shipped outside of Maryland to residents of other states.

We do not collect sales tax for other states. If sales or use tax is applicable in your state, it is your responsibility to contact your state's tax division to comply.

Legal Notices

At agmarketingsolutions/, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color may vary slightly. Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.

We have established relationships with several of the best suppliers to acquire an exceptional selection of beads, findings, diamonds, gold, and gemstones. Because our product selection is large, there is a possibility that product availability and pricing might change before we have an opportunity to update our web site. Our prices are also subject to change without notice.

Infrequently, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us at

Contact Us

Phone Number

Our Office
AG Marketing Solutions
677 W DeKalb Pike
King of Prussia, PA 19406

Email Address

Hours of Operations
Mon - Fri: 9:00am - 7:00pm (EST)

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